For orders, shipping, returns, replacements, refunds or website questions, contact the Aroma Distributor customer support team.
Aroma Distributor
Website: https://aromadistributor.us
Email: support@aromadistributor.us
Address: 838 Broadway, New York, NY 10003, USA
Order and customer support
Please include your order number, checkout email address and a brief description of your question. You can email support@aromadistributor.us at any time, and we will respond as quickly as possible.
Returns, replacements and visits
Email us before sending a return or replacement parcel so we can provide approval, the appropriate return address and safe packing instructions. To use our standard replacement process for a delivery issue, contact us within 24 hours after delivery and include relevant photographs where available. Mandatory legal rights remain unaffected.
Contact us before visiting or requesting pickup so arrangements can be confirmed.
Privacy and legal correspondence
Send privacy requests to support@aromadistributor.us with the subject “Privacy Request.” For legal correspondence, use the same email or write to Aroma Distributor at the address above. Do not email passwords, full payment-card numbers or unnecessary identity documents.